All postal treat orders placed before Thursday 12pm, will be posted on the Thursday afternoon unless stated otherwise.
All orders selecting delivery are sent with Royal Mail 1st Class every Thursday. The current lead time for 1st Class is 1-7 days so please be patient when waiting for your order. Once your order has been dispatched we are no longer responsible for the items. When placing your order you are agreeing to these terms. Please note, our boxes are not intended to fit through letterboxes (although we have been told they have been put through some!) so your order will be delivered as a ‘small parcel’.
Black Swan Bakery cannot offer refunds, credit or replacements for missing or delayed parcels.
Our postal boxes are made in the UK from recycled materials. Where you can, please re-use or recycle our packaging where possible - get creative, every little helps! We wrap our baked goods in the Vegware greaseproof paper which is fully compostable.